THE BIG PICTURE 

Exemplar observes and supports all Federal and Queensland Government requirements and guidelines for the safety of our clients and staff. Exemplar is fully compliant and we have formal certification from the Australian Tourism Export Council (ATEC).

All Exemplar staff, including each of our drivers and chauffeurs are fully vaccinated.

TRAVEL WITH CONFIDENCE - CANCELLATION POLICY

Be assured that any booking that is cancelled outside 24 hours of intended time of travel will receive a 100% refund.

MORE TRANSFER OPTIONS

Throughout the crisis, Exemplar have been adapting our schedule to maximise our services and satisfy our guest’s needs. Our timetable is updated whenever the airlines change their schedules to provide a complete range of options for our guests. We offer more services, and have longer operating hours, than any other provider.

CONTACT EXEMPLAR

Office Hours have been expanded to 0900-1700 seven days. Available on regular phone number (07) 4213 3333 and reservations@exemplaronline.com.au. 

Duty Manager:  available outside these hours for urgent/emergency matters on 0409 759 375.

Messages. Able to leave message on phone’s answering machine for attention at opening time.

Making Bookings. Our New Booking pages (one Public and one Agent) remain open. 

Confirming Bookings. Available ‘live’ on this site. Go to Bookings  > Existing Bookings> enter Exemplar Booking Ref > Search

The COVID Ready Badge identifies Exemplar as a COVID-ready business and reflects that Exemplar is currently operating in line with the NCCC COVID-safe guidelines and the Queensland Government guidelines.

    The Tourism Trade Checklist Badge identifies Exemplar as complying    with  Australia's trusted Tourism-Trade Business Checklist. Accreditation is in conjunction with the World Tourism Travel Council.