WHAT TO DO ON ARRIVAL This is governed by a combination of: -
Whether you are coming into the Domestic or International Terminal, -
Whether you have a Private or Seat-in-Coachtransfer, and -
The time of day that you arrive. Each circumstance is explained below. A. AT DOMESTIC Seat in Coach Seat-in-Coach - Arrivals - Between 0800-1800 - Domestic Between the hours of 0800 and 1800 every day, Exemplar has roaming airport concierges to meet and greet you with your name on a board. Their primary function is to facilitate smooth, on-time departures. These friendly staff are uniformed in navy skirt or trousers, white blouse or shirt and navy tie or scarf. On arrival please make your way directly to the baggage-claim hall. And then make yourself known to the airport concierge, who will be waiting near your carousel, before you collect your luggage. They will then guide/escort you to your nominated vehicle. Seat-in-Coach - Arrivals - Between 1800-0800 - Domestic During these quiet times you are requested to make your way to the vehicle departure bay ten (10) minutes prior to your vehicle’s scheduled departure time. That bay is beyond the glass doors at the far end of the arrivals hall, past carousel #4. Exit the building and wait at Bay 16 (that is off to your left about 20 metres from the doors). Your driver is scheduled to be there at the 10-minute mark. Private Private Transfer - Arrivals - Between 0800-1800 - Domestic Between the hours of 0800 and 1800 every day, Exemplar has roaming airport concierges to meet and greet you with your name on a board. Their primary function is to facilitate smooth, on-time departures. These friendly staff are uniformed in navy skirt or trousers, white blouse or shirt and navy tie or scarf. On arrival please make your way directly to the baggage-claim hall. And then make yourself known to the airport concierge, who will be waiting near your carousel, before you collect your luggage. When you are ready to depart, the concierge will call in your vehicle (which will be about three minutes away) and direct/escort you to your assigned vehicle. Private Transfer - Arrivals - Between 1800-0800 - Domestic During these quiet times your driver will be monitoring the flight arrival-times and will position him/herself at your assigned carousel; 15 minutes after your flight lands. Please make yourself known to the Exemplar driver. They will be holding a board with your name on it and will be uniformed in navy skirt or trousers, white blouse or shirt and navy tie or scarf. On baggage collection they will escort you to your vehicle. |